Privacy Policy

This privacy policy applies to your use of the website of Roy Leeding Developments Ltd. This privacy policy explains how we, Roy Leeding Developments Ltd, collects, shares and uses your personal information.

 

Our commitment to you.

The protection of your personal information is important to us. We respect your privacy and want you to understand what we do with the information that we hold about you.

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Generally, you can browse through our website without giving us any information about yourself (including your email address).

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When we do need your personal information to provide services that you request or when you choose to provide us with your personal information, whether in connection with a contract with us for services or otherwise through your interaction with us, this policy describes how we collect and use your personal information. 

 

What personal data do we collect

We may collect the following personal information from you when you contact Roy Leeding Developments Ltd services:

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• Contact details – Information that enables us to contact you directly, such as your name, email address, telephone number and addresses.

 

Sources of personal information

We will collect personal information from various sources, including:

• From you;

• From our website;

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Who we share your personal information with

We do not forward your personal information to third parties for marketing purposes. 

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We will take all reasonable steps to ensure that your personal information is only used in accordance with this privacy policy and is kept secure. Personal information will not be sold or transferred to other unaffiliated third parties without your prior consent.

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Where any personal information is processed by us, we will comply with relevant Data Protection legislation at all times.

 

Legal basis for the processing of personal information

We collect and use customers’ personal information where it is necessary for: -

• the pursuit of our ‘Legitimate Interests’

• the performance of a contract or complying with other legal obligations.

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Our Legitimate Interests:

• Operating Roy Leeding Development Ltd business of supplying building services to our customers

• Promoting, marketing and advertising our products and services

• Handling customers contacts, queries, complaints or disputes

Where you have given your consent for us to process your personal information, you have the right to withdraw your consent at any time.

 

Retention

We will keep your information for as long as you maintain an account with us. After you close your account with us, we will keep your personal information for a reasonable period to maintain our records and fulfil our legal obligations to you.

We may also retain your information if required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse or enforce Terms and Conditions. Information may be retained for these purposes even after you have closed your account with us or it is no longer needed to provide the services to you.

Where consent is the only legal basis for processing, we will cease to process information after consent is withdrawn.

 

Cookies

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.

 

Your rights in relation to your personal information

As a data subject whose personal information we hold, you have certain rights. If you wish to exercise any of these rights, please email info@royleeding.co.uk or use the information supplied in the Contact us section below.

 

Your rights are as follows:

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The right to be informed
We are obliged to provide clear and transparent information about how your personal information is being used. This is provided by this privacy policy and any related communications we may send you.

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The right of access
You may request a copy of the personal information we hold about you free of charge. Once we have verified your identity and, if relevant, the authority of any third-party requestor, we will provide access to the personal information we hold about you as well as the following information:

• a) The purposes of the processing

• b) The categories of personal data concerned

• c) The recipients to whom the personal data has been disclosed

• d) The retention period or envisioned retention period for that personal data information

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The right to rectification
When you believe we hold inaccurate or incomplete personal information about you, you may exercise your right to correct or complete this information. This may be used with the right to restrict processing to make sure that incorrect/incomplete information is not processed until it is corrected.

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The right to erasure (the ‘right to be forgotten’)
Where no overriding legal basis or legitimate reason continues to exist for processing personal information, you may request that we delete the personal information. This includes personal information that may have been unlawfully processed. We will take all reasonable steps to ensure erasure.

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The right to restrict processing
You may ask us to stop processing your personal information. We will still hold the information, but will not process it any further. This right is an alternative to the right to erasure. If one of the following conditions applies you may exercise the right to restrict processing:

• a) The accuracy of the personal information is contested

• b) Processing of the personal information is unlawful

• c) We no longer need the personal information for processing but the personal information is required for part of a legal process

• d) The right to object has been exercised and processing is restricted pending a decision on the status of the processing

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The right to data portability
You may request your set of personal information be transferred to another controller or processor, provided in a commonly used and machine-readable format. This right is only available if the original processing was on the basis of consent, the processing is by automated means and if the processing is based on the fulfilment of a contractual obligation.

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The right to object
You have the right to object to our processing of your information where

• Processing is based on legitimate interest;

• Processing is for the purpose of direct marketing;

• Processing is for the purposes of scientific or historic research;

• Processing involves automated decision-making and profiling.

 

Changes to this policy

We may change this privacy notice from time to time. When such a change is made we will post a revised version on the website.  Your continued use of the website will indicate your agreement to any such change.

 

Contact

If you have any further enquiries or concerns about our privacy notice or wish us to remove you from our system please email us at info@royleeding.co.uk

 

Complaints

Should you wish to discuss a complaint, please feel free to contact us using the details provided above. All complaints will be treated in a confidential manner.

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Should you feel unsatisfied with our handling of your information, or about any complaint that you have made to us about our handling of your information, you are entitled to escalate your complaint to a supervisory authority within the European Union. For the United Kingdom, this is the Information Commissioner’s Office (ICO), who is also our lead supervisory authority. Its contact information can be found at https://ico.org.uk/global/contact-us/.